Done For You Websites (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services. Please read this policy carefully.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact details — your full name, email address, and phone number when you submit a contact or demo request form.
- Business information — your business name, type, location, and goals when you request a website.
- Payment information — billing details processed securely through Stripe. We do not store card numbers or bank information on our servers.
- Communications — messages, emails, or other content you send us directly.
- Referral information — names provided in connection with our referral program.
We may also collect limited technical data automatically, such as your IP address, browser type, and pages visited, solely to understand how our website is used.
2. How We Use Your Information
We use the information we collect to:
- Provide, manage, and deliver our website design, development, and maintenance services.
- Respond to your inquiries and communicate about your project.
- Process payments and send billing confirmations.
- Send service-related notifications, updates, or support messages.
- Improve our services and website experience.
- Comply with legal obligations.
We will not use your information for unsolicited marketing without your consent. You may opt out of non-essential communications at any time by emailing us.
3. Payment Processing
All payment transactions are processed by Stripe, a PCI-DSS compliant payment processor. When you make a payment, your card details are transmitted directly to Stripe and are never stored on our servers.
Stripe’s handling of your payment data is governed by Stripe’s Privacy Policy. We encourage you to review it.
We retain only non-sensitive billing records (such as invoice amounts and dates) necessary for accounting and tax purposes.
5. We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties — ever.
We may share your information only with trusted service providers who assist in operating our business (such as Stripe for payments or email service providers), and only to the extent necessary for them to perform their services. These providers are contractually required to protect your information.
6. Data Retention
We retain your personal information for as long as you remain an active client and for a reasonable period afterward as required for accounting, legal, and dispute resolution purposes.
If you request deletion of your data, we will fulfill that request within 30 days, except where we are legally required to retain certain records.
7. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Correct any inaccurate or incomplete information.
- Request deletion of your personal data, subject to legal retention requirements.
- Opt out of marketing communications at any time.
To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days.
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
This Privacy Policy may be updated from time to time. Material changes will be communicated to active clients via email. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.